進入春招階段，部分考慮在英國求職的同學陸陸續續開始準備麵試等環節，但麵試的過程有時會(hui) 讓人覺得非常地折磨，因為(wei) 一些公司會(hui) 特意地通過問一些棘手的問題來提升麵試的難度。在這裏我們(men) 找到了一些最難進的公司會(hui) 在麵試時問到的問題，並連著答案和注意點一起分享給大家。
麥肯錫（McKinsey & Company ）
麥肯錫是一家全球性的管理谘詢公司，在英國的總部設在倫(lun) 敦。以下是該公司最常見的麵試問題。
告訴我你遇到衝(chong) 突的一次經曆，以及你是如何處理的
Tell me about a time you had a conflict and how you managed it
問題的真正含義(yi) ：這是一個(ge) 經典的麵試問題，旨在了解你如何與(yu) 同伴及客戶合作，以及你如何解決(jue) 衝(chong) 突。
回答要點：盡管這個(ge) 問題關(guan) 注的重點是衝(chong) 突，但這不是抱怨之前的同伴或者合作環境的場合。把重點放在你關(guan) 鍵的品質上，比如領導能力和合作能力，以及在這種情況下你獲得的積極結果是什麽(me) 。
回答案例：
“When I was working as a Marketing Manager, I had to share a budget with the Communications Manager, who had a team that mirrored my own. Before stepping into the role, both parties had worked on their campaigns drawing from the same budget.
On checking the budget spend, I realised that a lot of the budget had been allocated to a PR campaign which left very little money for my paid marketing team. It turned out that this had happened a few times before and had led to resentment between the two teams.
I approached the Communications Manager for a meeting and established that a lot of their budget was spent on outsourcing lots of the work that my team could do. We, therefore, worked out a more reasonable spend on their campaign and joined forces to work on the campaign together.
Moving forward, rather than both teams creating their campaigns, we now work as a wider team on our annual strategy. This has built much stronger links between both teams.”
思特沃克（Thoughtworks）
Thoughtworks是一家全球性技術公司，總部設在美國，在18個(ge) 國家設有49個(ge) 辦事處。他們(men) 為(wei) 客戶提供軟件設計和交付、工具和谘詢服務。
你最近從(cong) 某人或者某事上學到了什麽(me) ？
What have you learned from someone or something recently in your life?
問題的真正含義(yi) ：這是一個(ge) 與(yu) 公司文化有關(guan) 的問題。在Thoughtworks，員工們(men) 應該追隨自己的好奇心，開辟自己的道路。他們(men) 在尋找終身學習(xi) 者。
回答要點：回答問題的內(nei) 容不需要和你之前的工作或學習(xi) 相關(guan) 。隻是為(wei) 了探求某樣東(dong) 西而獨立地學習(xi) 正表麵了他們(men) 所追求的好奇心。對學習(xi) 的熱愛對Thoughtworks來說非常重要，所以要表現出擴展知識的熱情。
回答案例：
“I have recently returned from a three-month stay in Indonesia where I worked remotely to experience a new culture whilst working for my current employer.
Before moving, I spent three months studying Indonesian in my own time via Duolingo as I wanted to be able to get by. When I arrived in Indonesia, I realised that my independent learning had only taken me so far, so I enrolled in immersion classes twice a week at a local school.
As well as this being a fantastic opportunity to get to know the language, it also helped me to learn so much from people of other cultures as my fellow students came from all over the world.
I now feel that I have established both a love of language and a love of different cultures.”
波士頓谘詢公司
（Boston Consulting Group）
波士頓谘詢公司是一家管理谘詢公司，在全球100多個(ge) 辦事處擁有21,000名員工。該公司的一些核心價(jia) 值觀包括夥(huo) 伴關(guan) 係、社會(hui) 影響、誠信和多樣性。
誰是你的榜樣之一？Who is one of your role models?
問題的真正含義(yi) ：這個(ge) 問題是來確定是誰和什麽(me) 事激勵了你，以及你的價(jia) 值觀與(yu) BCG的價(jia) 值觀和目標導向的一致性如何。
回答要點：重要的是真實，避免出現一些陳詞濫調（比如在英語圈會(hui) 通常提及的特蕾莎修女、甘地或奧馬巴等等）。選擇那些有你欣賞的品質和技能的人，並且這些品質和技能是你可以在工作和生活中效仿的。
回答樣例：
“One of my role models is my secondary school Chemistry teacher. They were a first-generation immigrant just like me and were the first person in their family to go to university.
What inspired me most is how much they were admired by all the students. They went over and above when it came to teaching and supporting us all through some tough years of school and were so patient.
This teacher inspired me to pursue a career in sciences and now, as a manager, I take a lot of what I learned from them. I am supportive of my team, am always looking at ways to problem solve, and try to be kind in everything I do.”
高德納（Gartner）
高德納是一家谘詢公司，為(wei) 100多個(ge) 國家的高管及其團隊提供見解、指導和工具。它多次被《財富》（《Fortune》）雜誌評為(wei) “最受尊敬的公司”之一，因此毫無疑問，它的競爭(zheng) 力非常強。
告訴我們(men) 一個(ge) 關(guan) 於(yu) 你必須影響某個(ge) 決(jue) 定的時刻
Tell us a time when you had to influence a decision
問題的真正含義(yi) ：這是一個(ge) 評估你的說服能力的問題，並決(jue) 定別人是否在專(zhuan) 業(ye) 的情境中尊重你的意見。當你能影響一個(ge) 同事時，說明那個(ge) 人會(hui) 足夠尊重你，從(cong) 而改變他們(men) 的想法或接受你的想法。
回答要點：在這個(ge) 時候，數量就顯得很重要，比如強調受你影響的人數或受你影響的人的資曆。如果你能影響到比你級別高的人，比如執行董事等等，那麽(me) 就更令人印象深刻了。
回答樣例：
“As finance manager in my current role, I am responsible for all departmental budgets. This year, I was faced with new challenges that were created by rising inflation. This meant that our annual budgets would not stretch in the ways they had previously done. I wanted to ensure that we were still operating profitably over the next 12 months.
I spent time working with each senior team member to understand the budget lines that were essential, nice to have, and none essential and used this to inform a slimmed-down spending budget for 2022/23.
I recognise that finance is not easy for everyone to understand so when I presented the annual budget to the board I made sure that everything was clear. In essence, I had found simple economies to deliver the same level of work at a marginally lower cost, without the need for redundancies. Based on our new pricing model, I was also able to demonstrate projected income and profit to ensure that our investors were happy.
I then gave detailed feedback to each department regarding their updated budget. Although some people were disappointed they were able to recognise that this was best for the business and best for our employees.”
貝恩谘詢公司（Bain & Company）
貝恩是一家管理谘詢公司，服務範圍涉及多個(ge) 行業(ye) ，從(cong) 非營利組織到公共和私人組織。該公司以其良好的工作環境而為(wei) 榮。
你是如何對待別人的批評的？How do you handle criticism?
問題的真正含義(yi) ：這是麵試官為(wei) 了真正了解你的個(ge) 性而問的一個(ge) 行為(wei) 性問題。這不是關(guan) 於(yu) 你收到了什麽(me) 批評的問題，而是關(guan) 於(yu) 你如何處理這些批評的問題。
回答要點：表現出你從(cong) 批評中學到了一些東(dong) 西，這將有利於(yu) 你申請的公司。如果可以的話，讓這個(ge) 例子與(yu) 你麵試的職位相關(guan) 。
回答案例：
“I was tasked with creating an advertising campaign for a large food and beverage company who were looking to start a substantial recruitment drive. As part of this project, I needed to create a new employer brand and Employer Value Proposition. I developed four new employer values and a brand that aligned with them.
The client was not happy with one of the values in particular, as they felt it was too similar to what one of their competitors had. In the meeting, I apologized for this oversight and asked if I could run a small focus group with employees across the business to come up with an alternative.
Following the focus group I was able to come up with a new value and make some tweaks to the other three.
It was a learning curve, but it created a much better outcome that the client was happy with. I now ensure employee engagement is part of the projects I develop from the very start.”
勞斯萊斯（Rolls-Royce）
勞斯萊斯是一家跨國航空航天和國防公司，為(wei) 航空工業(ye) 設計、製造和分銷動力係統。自2003年以來，勞斯萊斯汽車一直是寶馬的一部分。
你的團隊合作方式是什麽(me) ？What is your approach to teamwork?
問題的真正含義(yi) ：每一份工作都需要團隊合作，但不同的組織有不同的工作方式。勞斯萊斯想要確定你的工作風格，看看這是否符合它的企業(ye) 文化。在勞斯萊斯的招聘頁麵上，詳細介紹了信任、誠信和安全的核心價(jia) 值觀。前兩(liang) 個(ge) 問題可以很容易地整合到一個(ge) 以團隊合作為(wei) 中心的問題中。
回答要點：這個(ge) 問題沒有正確答案。如果一個(ge) 企業(ye) 不適合你，那麽(me) 最好在麵試中就發現這一點，而不是以一種不真誠的方式回答。
回答樣例：
“I enjoy working in a team that’s collaborative where we trust one another and we listen to one another. I think it’s really important that whoever you are in an organization you feel you have a voice and something you can contribute. Time and time again, I find that ideas come from the most unexpected places which is why teamwork is so integral to success.
I currently work in a small team of 10 engineers who each bring various skills and experience. We catch up regularly to discuss progress and when we’re together our main focus is problem-solving. Our meetings and workshops are a safe space where everyone is respected.
We also trust each other to do what needs to be done, so for more than half of the day, we work independently on our parts of the project. I think this creates a fantastic way of working.”
致盛谘詢公司（ZS Associates）
ZS Associates是一家專(zhuan) 注於(yu) 谘詢、軟件和技術的管理谘詢和專(zhuan) 業(ye) 服務公司。公司擁有12000多名員工。
告訴我一次你失敗的經曆Tell me about a time you failed
問題的真正含義(yi) ：失敗可以揭示出你的韌性、氣質、學習(xi) 的開放性以及接納和承受反饋的能力。這些是企業(ye) 想要的員工品質，但不一定會(hui) 在你的簡曆上表現出來。
回答要點：現在不是分享你最大的失敗的時候。如果你在麵試中分享一個(ge) 巨大的失敗，可能會(hui) 給麵試官留下不好的印象。專(zhuan) 注於(yu) 從(cong) 中學習(xi) 的經驗而不是失敗。
回答樣例：
“I was recently responsible for rolling out a new website for my employer. On publication, we realised that one of the pages had not been proofread before going live, so there were a few typos. I quickly resolved the issue.
Moving forward I have added a second review to all new web pages before they go live. This has been added to both the policy documentation and on the Content Management System, preventing unchecked material from going live.”
穀歌（Google ）
穀歌想必就不用過多介紹了，它是一家大型跨國軟件公司，它不僅(jin) 擁有搜索引擎，還擁有一係列其他產(chan) 品和服務，包括電子郵件、分析和驅動。
你最喜歡吃的食物是什麽(me) ？What is your favourite food?
問題的真正含義(yi) ：這本質上是一個(ge) 讓你放鬆的問題。但是越簡單反而越容易讓人生疑，讓人擔心是否有什麽(me) 陷阱。事實並非如此，你需要表現出你是如何獨立思考的，如果可能的話，加入一點個(ge) 性。
回答要點：選擇一個(ge) 簡單的例子，並解釋它為(wei) 什麽(me) 是你的最愛。
回答樣例：“It would have to be my grandma’s daal. It reminds me of so many happy times during my childhood. For me, family is so important and this is something that can connect me with my grandma whenever I make it.”
史塞克（Stryker）
史賽克是一家領先的醫療技術公司，專(zhuan) 注於(yu) 創造使手術更有效、減少創傷(shang) 和改進技術的產(chan) 品。其是在全球擁有4.6萬(wan) 多名員工的大型企業(ye) ，連續5年被《財富》雜誌評為(wei) “最佳工作場所”。
講一個(ge) 能讓我笑的笑話Tell me a joke that makes me laugh
問題的真正含義(yi) ：麵試官想看你對意外情況的反應，而這通常不會(hui) 是你能準備好的問題。他們(men) 看的是你如何獨立地思考，你有多有風度，你有多有創造力。
回答要點：記得要回答地體(ti) 麵。在麵試中開個(ge) 玩笑不應該以犧牲任何人為(wei) 代價(jia) ，也不應該使用粗魯的語言。讓你的笑話簡短扼要。你可以講一個(ge) 與(yu) 你的職位或行業(ye) 相關(guan) 的簡單的笑話或雙關(guan) 語。
回答樣例：
“Why can’t vampires work in consulting?… because they refuse to meet with stakeholders.”（西方傳(chuan) 說中，殺死吸血鬼的方式之一是用木樁刺入心髒，“stake”除了“股份”之外，亦有“木樁”之意）
OR
“Now that I’m working remotely, I reward my team by telling them to visit my website for cookies.”
寶潔公司（Procter & Gamble）
寶潔公司是一家大型消費品公司，在英國和愛爾蘭(lan) 擁有2800多名員工。該公司經營幾個(ge) 家庭品牌，如Fairy，Ariel和Oral-B。
評價(jia) 一下你有多讚成或不讚成該觀點：我會(hui) 幫助一個(ge) 殘疾人過馬路，但是隻在沒有車的情況下
Rate how much you agree/disagree on a scale: I would help a disabled person across the street but only if there was no traffic
問題的真正含義(yi) ：寶潔公司是一個(ge) 誠信為(wei) 本的公司，這是他們(men) 的核心價(jia) 值觀之一。因此，他們(men) 想看看你在工作之外對這種情況的反應。
回答要點：麵試官不想聽到你說你永遠不會(hui) 停下來幫助別人，這是他們(men) 想知道你是不是一個(ge) 好人的問題。
回答樣例：
“I strongly disagree with this statement. Regardless of the situation, I would strive to find a safe way of supporting a disabled person in need.
Of course, I would need to assess the risks. For example, is there a safer way across the road such as a nearby crossing I could guide this person to? Secondly, where is the person at this present time? If they are already halfway across the road, how can I communicate that I will be there to help them but am finding the safest route?
I was once faced with a situation where a disabled woman had dropped her shopping halfway across a busy road. I made sure that I could get to her aid as quickly as possible, while also making myself very visible so that cars would stop. I helped her up, got her to safety, and then found first aid support at a nearby shop.
It’s so important in society, and in work that we respect one another.”
【競賽報名/項目谘詢+微信：mollywei007】
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